Terms and Conditions

Last Updated: 27-11-2024

Welcome to ESAW Microscopes and Labware. By accessing or using our website esawindia.com, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our Site.

1. Acceptance of Terms

By using the Site and making purchases, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and any other applicable policies or guidelines posted on the Site. We may update these Terms from time to time, and the updated version will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after such changes constitutes your acceptance of the revised terms.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use our Site and make purchases. By using our Site, you confirm that you are eligible to do so.

3. Account Registration

To use certain features of the Site, such as placing orders, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to maintain the accuracy of such information. You are responsible for maintaining the confidentiality of your account login credentials and for all activities under your account. If you believe there has been unauthorized use of your account, please contact us immediately.

4. Product Information and Availability

We strive to ensure that all products and services offered on the Site are accurately described and available for purchase. However, we do not guarantee that product descriptions, prices, or availability are free from errors. If we discover an error in pricing or availability after you place an order, we will notify you as soon as possible and offer the option to proceed with the order at the correct price, or to cancel the order if you prefer.

5. Pricing and Payment

All prices listed on the Site are in INR and are subject to change without notice. Shipping, taxes, and other fees may apply in addition to the listed prices. Payment is due at the time of purchase and can be made through the available payment methods provided on the Site (e.g., credit card, PayPal, etc.). By submitting an order, you authorize us to charge your payment method for the total amount of your order.

6. Order Processing and Shipping

Once your order is placed, we will process and ship your items in accordance with the shipping method you selected during checkout. Delivery times may vary depending on your location and the shipping carrier. We are not responsible for any delays in shipping caused by third-party carriers or events beyond our control. If you have any questions about your order or shipment, please contact us at [contact information].

7. Returns and Refunds

Our [Return Policy] governs all returns, exchanges, and refunds. Please refer to the [Return Policy] for detailed information on how to return products, request a refund, or exchange items.

8. Intellectual Property

All content on this Site, including but not limited to text, images, graphics, logos, and software, is the property of ESAW or its licensors and is protected by intellectual property laws. You may not copy, modify, distribute, or otherwise use any content from the Site without prior written consent from us.

9. Prohibited Conduct

By using the Site, you agree not to:

• Violate any applicable laws or regulations.
• Engage in any activity that could disrupt or damage the Site or its services.
• Upload or transmit any harmful, abusive, or unlawful content (e.g., viruses, malware, etc.).
• Attempt to interfere with or gain unauthorized access to the Site, user accounts, or any other system or network connected to the Site.
• Use the Site for any fraudulent or illegal purposes.

10. Limitation of Liability

To the maximum extent permitted by law, ESAW shall not be liable for any indirect, incidental, special, or consequential damages, or for any loss of profits, revenue, or data, arising out of or related to your use of the Site or any products purchased through the Site.

Our liability in connection with any product or service purchased on the Site is strictly limited to the purchase price of the item.

11. Indemnification

You agree to indemnify, defend, and hold harmless. ESAW, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of or related to your use of the Site, your violation of these Terms, or any infringement of third-party rights.

12. Termination of Use

We reserve the right to suspend or terminate your access to the Site at our sole discretion, without notice, for any reason, including but not limited to violation of these Terms and Conditions. If your account is terminated, you are no longer authorized to access or use the Site.

13. Third-Party Links

Our Site may contain links to third-party websites or services. We do not control or endorse the content of these third-party websites, and we are not responsible for their privacy practices, terms, or the accuracy of the information provided.

14. Privacy

Your use of the Site is also governed by our [Privacy Policy], which explains how we collect, use, and protect your personal information.

15. Governing Law

These Terms and Conditions are governed by the laws of [your jurisdiction] without regard to its conflict of law principles. By using the Site, you consent to the jurisdiction and venue of the courts located in AMBALA CANTT, HARYANA, INDIA for any disputes arising out of or related to these Terms.

16. Dispute Resolution

In the event of a dispute, you agree to first attempt to resolve the matter informally by contacting us at esawindia@gmail.com. If the dispute cannot be resolved through informal negotiations, you agree to submit to binding arbitration in accordance with the rules of ESAW or to bring a claim before a competent court in Ambala

17. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. The most current version of these Terms will be posted on the Site with an updated “Last Updated” date. We encourage you to review these Terms periodically.

18. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

ESAW
Email: esawindia@gmail.com
Phone: +918222866888
Address: Ground Floor, 527, Prabhu Prem Puram, Ambala Cantt, Haryana -133001